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Management Consultant - ServiceNow
Twin Cities Area
JO-1802-592

We are currently seeking an experienced, Management Consultant to join our organization. In this role you will have the opportunity to contribute to the growth of Digineer’s ServiceNow Project and Portfolio offering while growing your own career as a Management Consultant.

Required Skills & Experience:
  • Prior Consulting Experience
  • Continuously improve the customer experience by connecting the value and benefit of the ServiceNow platform to client needs and objectives.
  • Collaborate with Digineer Consultants to produce and maintain all IP related to ServiceNow offering(s).
  • Collect, develop and maintain intellectual property, delivery methodologies, templates, training and reusable assets that are unique to Digineer and / or modified from industry standards.
  • Work with COE Leader(s), Resource Manager, and Engagement Manager, to ensure that all respective services / offerings are framed up and can be delivered up to Digineer standard quality.
  • 10 or more years Portfolio and Program Management on large-scale initiatives
  • Ability to mediate, moderate and arbitrate difficult client situations
  • Ability to manage all phases of the project life cycle and change management lifecycle
  • Capable of managing multiple projects and people at a time
  • Manage stakeholder’s expectations
  • Analytical approach to problem-solving; ability to use ServiceNow technology to solve business problems
  • 5 or more year's experience owning the full life cycle of the ServiceNow platform implementation process, from strategy and design to training and delivery
  • Understand and be able to articulate of all aspects of a current or future ServiceNow Solutions with all levels of internal and customer resources including project stakeholders,
  • Understands the ServiceNow platform at all levels including hardware, software, infrastructure and interface.
  • Collect, develop and maintain intellectual property, delivery methodologies, templates, training and reusable assets that are unique to Digineer and / or modified from industry standards.
Desired but not required skills:
  • ServiceNow Fundamentals Certification
  • ServiceNow Platform Implementation Certification
  • Previous experience managing multiple client facing delivery teams
  • Previous experience developing proposals in the professional services space
  • Previous experience migrating to ServiceNow from other platforms

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